Privacy policy
Last updated: October 26, 2026
This policy explains what we collect when you use UsraHub, why, who sees it, how long we keep it, and how you control it.
Who we are
The controller of your data is Sawi Apps, طريق الملك فيصل 4022، بريدة، المملكة العربية السعودية.
For anything about your data, write to us at support@usrahub.com.
What we collect
Your email address, if you sign in with it or add it to your account, only to send you sign-in and verification codes. We keep a keyed fingerprint of it (to recognize it when you type it again) and a masked form such as m•••@gmail.com, never the address itself.
Your account name, and your Google or Apple account id if you link one.
If Google or Apple confirm your account's email when you sign in with them, we keep only its keyed fingerprint and masked form the same way, so an invitation locked to that email can recognize you.
The tree's content that you and your relatives add: names, gender, birth and death dates, relationships, and a phone number on a card if one is added.
An invitation locked to a relative's email keeps only a keyed fingerprint of the address and its masked form, deleted once the invitation is used, revoked or expires.
A random id for each installation of the app, used for sign-in code limits and to name sessions.
The reports, join requests and suggestions you send.
We don't collect your location, we never read the contacts on your phone, and we never ask about religion or sect.
Relatives who don't use the app
The tree includes people who never signed up, added by their relatives. The same privacy settings apply to them, and they may ask us to correct or delete their data by writing to support@usrahub.com.
Why we use data
Only to run the service: signing in, showing the tree to its members, invitations and join requests, in-app notices, and protecting accounts and preventing abuse.
We don't sell your data, and we don't use the tree's content for advertising.
Who sees what
Only the tree's members see it, each according to their role and the privacy settings. The tree never appears in search engines.
A phone number on a card is seen by the tree's admins and the person; so is the full birth date, and other members see the birth year only, unless the person chooses otherwise.
View-only links that admins create expire within 90 days at most. Living people show by first name only unless chosen otherwise, and their dates, photos and phone numbers never show.
Advertising
The app is free, and will later show calm ads on list screens, never over the tree and never during first-time setup. The subscription removes them.
Before ads are switched on, we will update this policy and name the ad provider and what it collects.
How long we keep data
When someone is deleted from the tree, the admins can restore them for 30 days; then their personal data is removed.
A request to erase someone's data is carried out immediately and can't be undone.
Notices are deleted after 90 days, and what a join request's sender typed is deleted 30 days after the decision.
The change history never keeps phone numbers or full birth dates.
Backups are encrypted and deleted automatically when their retention period ends.
Deleting your account
You can delete your account from the settings at any time, and it happens immediately. For each card linked to you, you choose to keep your name on it or remove all your details. The account deletion page has the details.
Where data is stored
Data is stored with hosting providers under contract with us. [The hosting location and any transfer of data outside your country will be stated here once decided.]
Codes by email are sent through an email provider, which receives your address to deliver them.
Your rights
You may see your data, correct it, ask for it to be deleted, object to its use, and get a copy of it (the app exports your card). You may also complain to the data protection authority in your country.
Minors
Minors don't get accounts. A parent or guardian manages their card in the tree.
Protecting data
Connections are always encrypted, backups are encrypted, and access to the database is limited to specific roles. The app never stores your family's data on your phone.
Changes to this policy
If we change this policy in an important way, we will tell you in the app before the change takes effect.